Fixed Price IT
Our Fixed Price IT program is designed to ensure that the IT systems which are critical to your business are reliable and available when you need them. Biz2Biz IT have some of the most highly trained and experienced experts in the region on standby to keep your business systems up and running.
For one Fixed Price you can have your IT systems monitored. Any issues that are detected are fixed before they become a real problem. This program allows you to plan the future of your business without having to allow for the contingency costs associated with unexpected software systems failure.
Under this program, we guarantee a response time of as little as one hour. This approach allows you to have a fixed budget for all your IT support. It covers monitoring of your servers and workstations as well as all work that relates to support, be that by phone, by remote support or on-site support.
Systems failures can hurt your business in three ways:
- Loss of revenue,
- The cost of fixing the problem which led to the loss of service
- Loss of reputation which can be the most damaging aspect of all.
Fixed Price IT is designed to prevent these impacts. Even in large companies, the fee is considerably less than it would cost you to employ an IT person in-house, and no holidays, sick days etc to worry about!
Repairs and Troubleshooting
Alternatively to our “Fixed Price IT” program, Biz2Biz IT can also offer ‘ad hoc’ support for businesses – “call us when you need us”. If you need us in a hurry, we can respond in a hurry. With decades of experience in supporting IT for local businesses, we can usually fix your problem regardless of which hardware or software system supports your business. Even if you have not dealt with us before, most likely you will be able to invite us to connect to your PC and we can resolve the problem without the need to come on site.
Need relief equipment? In the event of an unexpected hardware failure, we can also provide relief equipment to quickly get you up and running again while a more permanent solution is provided to you. In the vast majority of cases, we hold all of the equipment necessary on the floor, even a complete file server! This will keep your business going again quickly in the event of an emergency.
Have you ever wondered: “Can somebody help me decide what technology I need to run my business efficiently and cost effectively?” “Can somebody put together a 3 – 5 year plan on what we need to optimize our productivity?” Will somebody talk to our key people, our software people, the Internet Service Providers, the Telco’s and Photocopier people to ensure it all comes together? Will somebody give me a Blueprint and Total Cost of Ownership assessment for the longer term? Can somebody tell me whether I should have ‘on premises’ or ‘cloud’ or a hybrid solution?
We can work with you to budget for IT projects such as new Server or Workstation roll outs, Cloud Migrations or other major changes to your infrastructure.
Get the most out of your IT investement! Request a free, no-risk consultation. You can profit from our 30 years of experience in providing computer and network support to the business community.
Hardware & Peripherals
You probably already own equipment and licenses which we are happy to work with. Where a replacement is required, we can identify and provide the most suitable and cost effective components for your system. Biz2Biz IT are totally independent. Your interests are always put first when selecting your IT products. After being in the IT industry for over 20 years, we know the pitfalls and have tailored and supported a broad number of different systems for our customers.
We know what works, what doesn’t and what will support your particular requirements most effectively and for the best price.
Since our preferred support model is “Fixed Price IT”, it is as much in our interest as yours to ensure that our recommendations are reliable and supportable on an ongoing basis.
We work with most major brands and most of our equipment comes with a 3 years manufacturer’s warranty.
Regular system backups are only one aspect of a comprehensive Business Continuity plan. If your business systems are disrupted or destroyed for any reason, you need to keep going while repairing or rebuilding.
Every business has different IT needs. Some can hardly function without their computers. Let us establish a proper plan to ensure Business Continuity for you, so your business doesn’t stop if you were to suffer an equipment failure, accident or burglary. Can you really afford to be off-line for hours or even days?
Our free audit evaluates your needs. Call 1300 076 243 now for an experienced network technician to analyse your requirements. No obligation.
Biz2Biz IT are an accredited partner of Microsoft, Storage Craft, Eset, Cyberoam, Symantec, Sophos, GFI and many other major international software houses. We also have excellent working relationships with many third party application providers, such as Accounting and Inventory Control developers, specialist firms in the Club industry.